Ryland Environmental

Ryland Environmental, the residential garbage pickup service provider, has received mixed reviews from customers in the area. While some customers have praised the efficient and friendly service, others have expressed frustration with inconsistent pickup and lack of responsiveness from the company. According to customer accounts, the service has been generally reliable since 2021 when the company was awarded the residential garbage pickup contract in the county. However, some customers have reported issues in recent weeks, where garbage has been left on the road after pickup, requiring homeowners to clean up the mess themselves. The company has suggested that customers should bag their garbage, but this has been seen as an unnecessary and environmentally-unfriendly solution by some. Customers have also reported difficulties in reaching the company to resolve issues, with promises of follow-up often falling short. Some have even escalated their concerns to higher-level management, but have not always received satisfactory responses. Despite these challenges, the company's billing practices have been consistent, with customers regularly receiving their bills as expected. However, some customers have expressed frustration with the perceived lack of accountability and the apparent "good ol' boy system" in place, making it difficult to address their concerns effectively. Overall, Ryland Environmental's performance appears to be a mixed bag, with some customers satisfied with the service, while others have experienced ongoing issues that the company has struggled to resolve in a timely and effective manner.