About New Era Plumbing & Septic
New Era Plumbing & Septic is a reliable plumbing company in Douglasville, GA, offering 24-hour residential and commercial services. The company specializes in plumbing, sewer, gas line, water heater, and leak repair or replacement, along with kitchen and bathroom remodeling and sewer cleaning. Customers have praised the professionalism and expertise of the technicians, who quickly diagnose issues and provide valuable maintenance information. The office staff is responsive, and the overall quality of service makes New Era Plumbing & Septic a highly recommended choice for plumbing needs in the area. The company is known for its prompt response, with technicians arriving within 12 hours of a call. Customers appreciate the technicians' personable approach and evident enjoyment of their work. The technicians are knowledgeable and efficient, explaining the process and needed items clearly. They also provide military discounts and a 30-day guarantee on their work.
The company was able to bring in someone to help me address a water leak within 12 hours of me calling. Anthony with New Era Plumbing was awesome! He is personable and works with such joy. You can tell he enjoys what he does. He was knowledgeable and efficient with his work. He explained the process and needed items well.
I had them install a gas outlet for a generator. They did an excellent job and were very professional. They also do a good job of communicating and letting you know when they are coming or if they are delayed.
New Era Plumbing & Septic did a great job. They were able to identify the problem and fixed it within 30min to an 1hr. They also provided a military discount with 30 day guarantee.