About Derrick & Sons Plumbing
Reviews for Derrick & Sons Plumbing
Write a reviewHours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Derrick & Sons Plumbing offers exceptional customer service, as demonstrated by their knowledgeable and friendly staff. Ian thoroughly explained the process of installing a new water heater and provided a clear cost breakdown, while Brett accurately diagnosed and fixed a plumbing issue, replacing the main pipe and resolving the leak in a timely manner. They also provide helpful recommendations and efficient setup for new toilets, ensuring customer satisfaction.
I noticed a water leak in my garage and called a plumber. Brett came out the same day and found that the problem was a leak in the hot water line under the slab. He first suggested leak detection as an option, since he was clearly trying to do what was best for me and not just sell a bigger plumbing job. He was honest, helpful, and did not even charge for that first visit. After checking other options and hearing there would be a long wait just to locate the leak, I called the plumbing company back. Brett returned quickly, arrived when promised, and used his plumbing experience and solid troubleshooting skills to pinpoint the leak under the slab near my laundry room without...read full review
I damaged the main shutoff valve for my home’s plumbing when I tried to turn it off, and it left only a small trickle of water coming from the faucets. I called Derrick & Sons Plumbing right away, and the person who answered was friendly, helpful, and clearly understood the plumbing issue. They were able to fit me in sooner than expected, which was a big relief. Brett arrived on time, quickly diagnosed the problem, and explained the repair cost before starting any work. He replaced the worn shutoff with a new lever-style valve and made sure everything was working properly before he left. The repair was done fast, the workmanship was clean and neat, and the whole...read full review
i've worked with a few plumbing companies before, but this was the first time i was truly impressed. We needed a new water heater, and after a neighbor's recommendation, we called for service. brett arrived friendly, ready to help, and willing to coordinate with our home warranty company to help move the plumbing job along. Even though the warranty side was not very helpful, brett handled the water heater replacement smoothly and finished the work fast and efficiently. The whole process felt easy, and the pricing was fair for the plumbing work completed. As someone who works in real estate, i appreciate having a dependable plumber i can recommend with confidence to clients,...read full review