Italy Optical is a highly-regarded optical shop in Doraville, Duluth, and Suwanee. Known for its welcoming atmosphere and excellent customer service, the shop offers a wide range of eyewear options, including glasses, sunglasses, specialty eyewear, contact lenses, and children's glasses. Customers appreciate the great prices and quick turnaround time for new glasses.
They also provide comprehensive eye care services such as eye exams, glasses fitting, vision correction, and management of age-related eye problems. Customers praise the shop's knowledgeable staff, particularly the frame repair specialist, and many have been loyal for years. While some reviews mention mixed experiences with staff attitude, the overall sentiment highlights the kindness and patience shown by the team, especially when helping customers choose the right frames. Although the shop does not accept insurance, they are willing to provide itemized receipts for customers to file claims.
I had a great experience at this store! The owner was very friendly, helpful, and professional. Even though I got my glasses more than six months ago, he was still willing to help me adjust my glasses for free. I really appreciate his kindness and excellent customer service. It’s not easy to find someone who is this helpful and caring toward customers. Highly recommended!
I believe the customer service here is the best compare any other lots of eye stores.
Service wonderful 💯;
Eyeglasses has lots of options, affordable price,good quality;
Eye check is very professional and thoughtful;
After compared with others store I am very happy can come here. No matter eyeglasses,or people,or their service, here's the place I can fully trust.
When I was going to leave even got a free eyeglass case.
If the business here getting bad, I am very sure most of eyeglasses store Atlanta here would already all bankrupt.
Thanks for all the employees here's professional, very patient service for me.
Strongly recommend!!
Wish here everyone have a happy career… read full review
I found a real gem. I brought in my Cartier glasses to have prescription lenses and a gradient tint added. The pricing was excellent, but the service exceeded expectations. When I returned to pick up my lenses, I was already in the market for another pair of Cartier frames and ended up purchasing them on the spot.
This is now my go-to shop for both servicing and purchasing Cartier eyewear. I highly recommend them!
5141 Buford Highway Northeast, Doraville, GA 30340
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