At uBreakiFix in Cumming, customers receive high-quality repairs and fast service for their electronic devices, including cell phones, game consoles, tablets, and computers. The expert team provides personalized attention, often completing repairs in about an hour. They prioritize customer satisfaction and go the extra mile to deliver efficient solutions. For example, they expedited a repair for a service man's device in just three days instead of weeks. The staff is friendly and gracious, as demonstrated by their efforts to remove a stubborn piece of plastic from a phone's charging port, saving the customer from a more expensive repair. Many customers have shared their positive experiences, noting the quick turnaround for repairs, such as fixing a cracked phone screen on the same day. The talented team has earned a reputation for being genuine, trustworthy, and honest, with some customers planning to return for additional repairs, including laptops. Overall, uBreakiFix continues to impress with their commitment to quality service and customer care.
I had ansmizing experience in the Cumming Georgia store with Franz Excellent who provide me with exceptional customer services, fixing my broken phone with great patience and skill and giving me a lesson in humility and understanding. He’s an amazing person who not only will do great things in life but is doing them now!
I had a wonderful experience at this store. Mr. Yael who helped me was extremely kind, honest, and helpful. He carefully checked my computer and explained the situation to me. Instead of encouraging me to spend money on a repair that wasn’t worth it. Many other places charge just to take a look at a computer, so I truly appreciated his honesty. Thank you for your excellent service!
10/5 stars if Google would let me!
Yael, the store manager, was absolutely amazing. We came in with a broken company phone at a time when we really needed help, and the difference between the service here and what we had just experienced elsewhere was night and day.
We had already gone to the Verizon store hoping they could help us, but unfortunately we were basically turned away and left without a solution. For a business, having a company phone down isn’t just an inconvenience — it can mean missed calls, missed customers, and lost business.
Yael actually took the time to listen, understand the problem, and help us figure out what could be done. We never felt… read full review
515 Peachtree Parkway Ste 603, Cumming, GA 30041
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