North Georgia Eye Associates

North Georgia Eye Associates, based in Cumming, GA, provides comprehensive eye care services, including eye exams, retina checks, and eye disease scanning. The practice offers a range of vision correction options, including LASIK, and features a full-service Optical Center with eyeglasses, sunglasses, contact lenses, and designer frames. Patients appreciate the thorough and friendly care provided by Dr. Dholakia, who also recommended a retina specialist that uncovered an ongoing concern about vision issues, benefiting multiple family members. The clinic is always clean and well-maintained, with staff who are friendly, full of smiles, jokes, and professionalism, making visits more enjoyable. While the facility is praised for its care, some patients have pointed out areas for improvement, such as client service and pricing. There have been reports of longer wait times and some issues with insurance coverage. The front office staff, though improved, could benefit from additional training to enhance friendliness and professionalism, as recent feedback mentioned conversations about clients happening in front of others. Overall, North Georgia Eye Associates is recognized for its excellent eye doctors, including Dr. Kaufman and Dr. Gabrels, and a staff that contributes positively to the patient experience.