Reviews for Beaver Toyota of Cumming Service Center
Write a reviewHours
Monday: 7AM - 6PM
Tuesday: 7AM - 6PM
Wednesday: ClosedThursday: ClosedFriday: 7AM - 6PM
Saturday: 7AM - 5PM
Sunday: Closed
Tips
online appointments at-home services auto pickup and delivery customer shuttle loaner cars shop products online waiting rooms financing accepts credit cards free wi-fi offers military discount open to all
Ratings
Google: 4.7/5
Facebook: 4.7/5 Map & Location
1875 Buford Hwy, Cumming
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Beaver Toyota of Cumming Service Center offers a unique and exceptional customer experience. The Express Team provides quick oil changes, tire rotations, and car washes in under an hour. The Beaver Cafe also offers delicious breakfast and lunch options. The service department is highly recommended, with experienced technicians providing top-notch work. Customers praise the great customer service, stating that the experience is always pleasant and even enjoyable for families and kids. The center's focus on "Wow-ing" customers has earned it a loyal following. The service team, including Austin, Sat, and Justin, is described as a "dream team" by one customer, who had an ongoing issue with their car that was resolved through careful trial and error. Another customer had a positive purchasing experience, with the "service with a smile" being a highlight. The service advisor, Grace, is praised as "an A1 service advisor," and the mechanics are described as "top tier." One customer had an issue with a rattling on the driver's side of their Corolla, which the team was able to diagnose and fix by replacing the struts. While there were some initial issues with a customer's recent purchase, such as problems with the tag and title, a loose front camera, and various loose parts, the team, led by Sergio Salcedo, was able to address these problems through the warranty and even provide compensation for repairs not covered. The customer expressed satisfaction with the final outcome, despite the initial challenges.