Reviews for OneMain Financial
Write a reviewHours
Monday: 8:30AM - 5:30PM
Tuesday: 9AM - 5:30PM
Wednesday: 8:30AM - 5:30PM
Thursday: 9AM - 5:30PM
Friday: 8:30AM - 5:30PM
Saturday: ClosedSunday: Closed
Ratings
Google: 3.9/5OneMain Financial
11170 GA-142, Covington
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Great customer service and follow up. Keisha was excellent and knowledgeable.Shakia, the store manager was very courteous and professional. Highly recommend for all your loan and loan consolidation needs.
So I had some questions regarding my loan payments because I needed to change my upcoming payment date and find out my options. The first person who answered the phone seemed new or didn’t understand my question about my options given my specific dilemma. I’ve called before and had options explained to me, so I was getting a little frustrated explaining what usually happens when I’ve called previously.The first lady put me on hold and then another woman answered named Keisha. Keisha was phenomenal! She reminded me about some insurance benefits I forgot I even signed up for that could help if I needed and she explained other options regarding making my payment in...read full review
From the first phone conversation to our first in person meeting, Shakia has displayed amazing customer service and exemplary professionalism. I am satisfied with the information and time spent on ensuring we had a clear business understanding and experience. Highly Recommended!