East Metro Animal Emergency Clinic (EMAEC) is dedicated to providing compassionate care for pets in urgent situations. Many reviewers highlight the kindness and professionalism of the staff, which helps ease the stress of emergency visits. One customer described a heart-wrenching experience with their paralyzed cat, noting that Dr. Stuart was empathetic and thorough in explaining the diagnosis, allowing them to grieve without feeling judged. Another reviewer praised the clinic for their fantastic care and attention to both their sick cat and their own concerns, including billing questions.
After being turned away from another clinic, a pet owner found EMAEC welcoming and attentive. They appreciated how staff member Anthony remembered their phone call and acted quickly to ensure their pet received timely care. Dr. Liu's personable and thorough approach, including explaining the procedure and options, also received commendation. Dr. Lathem and her assistant were noted for being professional and informative during a late evening visit. Patients like Buddy returned home the same night, resting comfortably after receiving care.
Overall, EMAEC is recognized for its supportive environment and skilled veterinary care. The staff is described as very friendly and helpful, with Dr. Collins communicating well and allowing pet owners to make informed choices about treatment. This clinic is highly recommended for emergency situations, making it a trusted choice for pet emergencies.
My baby cat Erzuli was not doing well, so I brought her in to be seen. The staff was so supportive. Dr James Hayes, and staff too really great care of her, reassured me and gave me so medication for her. She is so much better now, fully recovered. I can't expound enough how grateful to such a wonderful, caring staff, who put me at ease, as I was a nervous wreck with my baby sick.Thank you East Metro Emergency animal clinic. The best animal clinic bar none!!!.
The doctors were very knowledgeable and the entire staff was effective and efficient. I would bring my pets again. But be prepared if you ever go to this office wear a coat, hat, and gloves.
All the staff were very kind to me, and they took great care of my dog who had been injured by another dog. They made sure I knew exactly what was happening throughout the entire process. After hours, this is a great option for pet owners who need urgent care.
6225 U.S.278 Northwest, Covington, GA 30014
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