Piedmont Physicians Sigman Rd Primary Care

Piedmont Physicians at Sigman Road is a healthcare facility that offers attentive and professional care from its medical staff. The nurse practitioner, Lisa Cranwell-Bruce, is praised for her warm, friendly, and informative approach, while Dr. Shewmake is described as caring, attentive, and professional. The back office staff is also noted for being friendly, acknowledging, and polite. However, the front office staff has received mixed reviews, with some patients reporting a lack of friendliness and acknowledgment. The office manager has also been described as rude and condescending at times. Recently, patients have expressed frustration about the clinic dropping major insurance carriers, which has caused difficulties for many who are now out of system and have limited options until the next open season. Despite these issues, the medical care remains well-regarded. Patients also appreciate the thorough and caring nature of doctors like Dr. Calero, who is considered very attentive and easy to talk to. However, some find the overall healthcare system frustrating, citing difficulties in reaching staff and long wait times for responses. Overall, while the medical staff is appreciated, there are ongoing concerns about insurance coverage and customer service.