About Ulta Beauty
Ulta Beauty is a popular US beauty retailer offering a wide variety of cosmetics, fragrances, and personal care products. Customers can find over 25,000 products from 500 brands, including well-known names like Tarte, Fenty, Redken, and CHANEL. Ulta Beauty also carries exclusive brands like Kylie Cosmetics and Olaplex. The store focuses on providing a range of choices for conscious beauty consumers, featuring vegan, clean ingredient, cruelty-free, and sustainably packaged products. Ulta Beauty also has a salon offering hair, skin, and makeup services, including haircuts, hair coloring, brow waxing, and ear piercing. Customers praise the helpful and knowledgeable staff who are always willing to assist with product selection and finding solutions. They appreciate the wide selection of products and the convenience of having a salon within the store. Staff like Yolanda and Janice are often highlighted for their excellent service, helping customers find exactly what they need and making them feel confident. However, some customers mention that staff training on product location could be improved, as searching for items can take time. Overall, Ulta Beauty remains a favorite for its variety, helpful staff, and in-store salon services.
I was so fortunate to have YOLANDA to help me at The Clinique counter. She was so helpful and took up time with me to get me the exact colors and product that I needed. Ulta is lucky to have her on their team. I got an eyeliner pencil? Eyebrow pencil, mascara and a lipstick. Thank you Yolanda for a wonderful experience at Ulta in Columbus, Ga
The reason a 3 was given because the staff needs to be trained on the products location in the store.. The last 3 times I've went in for perfume and the employee literally had to search 10 minutes for the item
Huge shoutout to Janice and Amber for making me feel so pretty and confident! Janice did such an amazing job on my hair - I absolutely love how flirty and playful it looks! She totally understood what I was going for and made it even better than I imagined. And Amber absolutely killed it with my brows — they’ve never looked this good! I’m obsessed 😍 Both of these ladies are not only super talented but also sweet and fun to talk with. I left feeling like the best version of myself. Highly, highly recommend them!!