AdventHealth Medical Group Family Medicine at Owasa is a healthcare facility that has been serving the community for many years. The clinic has a mix of experienced and dedicated healthcare providers, including Dr. Christopher Yamamoto and his nursing staff, who are highly recommended by patients for their excellent care and responsiveness.
However, the facility has also faced some challenges, particularly with the front office staff. Some patients have reported encountering rude and condescending behavior from certain staff members, such as Kathy and Misty, which has led to frustrating experiences. There have been instances where patients have had to repeatedly follow up on requests or been told that information has been sent to insurance providers, only to find that this was not the case.
Despite these issues, the healthcare providers at the clinic, including Dr. Chung, have generally received positive feedback from patients. The providers are described as caring, knowledgeable, and willing to answer all questions. One patient even noted that their new patient appointment with Dr. Chung was "great."
The clinic has also undergone some changes since AdventHealth took over, which some patients feel have not been for the better. There are concerns about managerial or micromanaging practices that may be impacting the overall experience at the clinic. However, many patients continue to choose this facility due to their long-standing relationship with their preferred providers, such as Dr. Naymik, who is described as the "gold standard of care."
Overall, the AdventHealth Medical Group Family Medicine at Owasa presents a mixed picture, with excellent healthcare providers balanced by some challenges with the front office staff and organizational changes. Patients seem to have varying experiences, but many remain loyal to the clinic due to the quality of care provided by their trusted healthcare providers.
