About Atlas Heating & Air Conditioning
Atlas Heating & Air Conditioning is a business known for its great response time and excellent service. They were able to provide a quick appointment, often within 24 hours, and their technicians are knowledgeable, professional, and friendly. They take the time to answer questions and explain any issues found. Pricing is reasonable, with quotes given prior to service, and invoices can be received via email. Atlas HVAC offers a maintenance program and can provide estimates for new systems. The company places a high value on customer service, as demonstrated by their professional and courteous interactions. Customers have reported feeling reassured and grateful for their service, especially during the stress of buying a first home or dealing with unexpected HVAC issues. Overall, Atlas Heating & Air Conditioning is a reliable and trustworthy business for all heating and cooling needs.
Atlas installed a new a/c unit in my home recently. They did an excellent job and repaired the ductwork to ensure that the airflow was efficient. Brandon came out first and explained in detail what was wrong with my very old a/c unit. He explained all options with me and the costs for repair and replacement. He was very courteous, knowledgeable, and easy to understand. It was less expensive to replace the unit. He also explained the 6 months no finance charge plan with me. That worked out perfectly as well. Then came Nick, Owen, Chris, Jeremy, Jacob, and Kyle to complete the work. The office staff, Vanessa. Michelle, and Ashley were also very helpful and extremely courteous. The timing was perfect and they ALL worked together and made sure that my air conditioning unit and ductwork was installed with perfection. The cost was also unbelievably low. After installation, the airflow was a little loud when the fan blowed. No problem. They came right back out with a week and installed a new vent so the airflow would be more quiet. It was perfect. I TRULY am proud of how they truly care about their customers and are expert team workers. TEAMWORK MAKES DREAMWORK! They are an excellent team. I truly thank God for all of them. I have to also give Honor and Praise God Almighty and to Pat Cutlip, who loves The Lord and serve Him faithfully. When the top of the pyramid is Holy and God fearing, then the rest of the pyramid falls in order. Thanks again, Atlas for an excellent job. We'll done! To God Be The Glory! I will send MANY REFERRALS in the future. Minister Dr. Christine Green Grovetown, Georgia 30813
My air went out in this 90+ degree heat and needed a part. Michelle in the office is a miracle worker and was able to get us scheduled to fit my emergency needs in a tight turn around. Give her a bonus!
Our a/c unit stopped cooling on Monday!! I called Atlas and got Ashley, she was very professional and sweet!!! She told us, she could get a tech out that same day!!! So Jeremy showed up to the house and was knowledgeable and professional and very personable!!!He fixed our unit, and we are cooling again!! He also let us know of some of the other issues that our 12 year old system had, and suggested that we look into a whole new system. We asked for an estimate because we knew it was almost time for a new system! Cory came out Wednesday and gave us an estimate and we are very happy with the service and estimate!!! Alot of companies have lost their customer service, but not Atlas!!! I will use them forever!!! Thank you Pat, Kim and Jenny and your whole company for amazing customer service!!!