West End Eye Center - PERMANENTLY CLOSED

Aug 2024

The staff at West End I care center is absolutely phenomenal. I always get red carpet treatment when I go to my appointments I’m in and out the thorough detailed and I always leave in style. Thank you thank you thank you for all you do to make me look good and feel fabulous.

Jul 2023

My kids been going here off and on for some years. The doctor does a great job. The representative are older ladies so they might seen a little aggressive and rude but they are some sweet ladies.

Aug 2022

Unfortunately, this business perpetuates the stereotypes about minority owned businesses. I believe in supporting black businesses, so I looked around until I found one. My fault I did not read the reviews first. The customer service was not good, and the person who answers the phone was so insensitive. I received services when they were located in west end mall. I went back to get a copy of my RX, and they had closed the office without patient notice. So, I called and it took two days to call me back. I was informed that they are in transition from one office to the next. When I asked for a digital copy of my RX, they would only fax it. I had to go to a UPS store to receive the fax and twice it did not arrive after they say they faxed. I was told after the 2nd attempt, that is all they would do. I had to order contacts as well. I had to go back and forth with the lady because I had a new insurance and she wanted to argue that I had to use the previous insurance. She finally stopped arguing with me and processed the order. I WILL NOT use them again‼️