About Ulta Beauty
Ulta Beauty is a large retailer offering a wide variety of beauty products, from makeup and fragrance to skincare and hair care. They carry popular brands like Tarte, Fenty, Redken, and more, as well as exclusive lines. Customers can find products that align with their values through the Conscious Beauty section, which includes options that are vegan, use clean ingredients, are cruelty-free, or have sustainable packaging. The store also offers salon services such as haircuts, hair coloring, makeup application, and brow waxing. Recently, many customers have noted that the store is clean and well-stocked. One customer praised a staff member named Maddie for being helpful, knowledgeable, and quick. However, there have been reports of inconsistent customer service. Some reviewers mentioned a lack of greeting or assistance during their visits and issues with the drive-up pickup service, stating it was not effectively available at their location. Despite some negative experiences, many customers highlight the excellent service provided by specific employees, such as Yondra, who has received high praise for hairstyling. Overall, while Ulta Beauty offers a wide range of products and services, experiences can vary greatly depending on the day and staff present.
Came in for help getting shade matched and the two girls that assisted me were so kind and helpful— one girl had dark hair and tattoos and the other one I believe was Jaylyn? (started with a J). I had to drive a little out of the way to get here and their shade match was a success so thank you to them!
Clairissa the Beauty Advisor went over and above with her amazing customer service. From the time she walked up to us with her warm greeting and nice smile she made our Ultra experience one to remember. We walked in lost and confused but with her helped we walk out with what we needed and more. We was very happy!! Thank you Clairissa!! Merry Christmas 🎁
⭐️⭐️⭐️⭐️⭐️ Amazing service from Andrian at the Ulta on North Druid Hills. She was kind, respectful, and really knew her products. Her attitude made the whole visit easy and enjoyable. She explained everything clearly and helped me choose items that actually fit my mothers needs. She is a great saleswoman and made me feel confident in my choices. I will definitely come back because of her service