Busy and efficient BUT this is the 2nd time I paid for a Platinum Protect and got a Gold shine. I stood at the first window and watched the board when they sent my car through and Gold shine was flashing. It's being vacuumed now even though the cashier told them it needed to be sent back through. They never did send it back through. I sat at the upper window overlooking the vacuum area and watched them.
About The Ultimate Cafe
The Ultimate Cafe is known for serving Seattle's Best coffee, offering a variety of espresso drinks, blended beverages, and desserts. Customers can relax in either the upstairs or downstairs lounge while enjoying free Wi-Fi. The cafe provides rental space for events, from corporate meetings to birthday parties.
Recently, some reviews have highlighted both positive and negative changes at the cafe. Longtime visitors have noted a decline in the overall experience, mentioning that the once-friendly front staff has become less welcoming. There are concerns about the limited food and drink options, as only a coffee machine and a vending machine are available. Additionally, the cash-free policy has created issues for customers wanting to tip the staff, given the absence of change and no ATM on-site.
On a positive note, customers have praised the polite and professional employees and the comfortable environment. Many enjoy the convenience of vacuuming their own vehicles and appreciate the availability of Full Service. One employee has been specifically recognized for making regulars feel like family with her warm greetings. The quality of service, especially for car washes, has received commendations, and many have expressed satisfaction with the reasonable pricing. Overall, while the cafe offers great coffee and event space, it faces challenges in customer service and product availability.
Reviews
I do recommend Ultimate Car Wash & Detail and they always do a great job on both my and my husband's vehicles, HOWEVER I was incredibly disappointed today by the mass disorganized chaos of what appeared to be something being filmed... large amounts of people yelling and screaming, all over the place. I had intensely set upstairs to be out and away from whatever it was going on, at one time I heard such a commotion and I looked over the railing to see what looked to be. someone picking up an individual with a handicap cane and tossing them to the floor, everybody roaring clapping screaming yelling carrying on. again. I have no idea what was going on but fit it to be going on during business hours with customers I think is a highly inappropriate.....
Photos

Hours
Good to know
- accepts credit cards
- free wi-fi
- black-owned
- gender-neutral restrooms
Location
3540 North Desert Drive, Atlanta, GA 30344
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