About Salle Opticians
Salle Opticians is praised for its total professionalism and exceptional customer service. Customers appreciate the thorough eye exams and the customized frames from high-end brands. The staff is noted for their helpfulness throughout the selection and delivery process, leading to a loyal customer base and satisfaction with stylish eyewear. Customers have had very pleasant shopping experiences at Salle, with helpful and patient staff offering great suggestions on styles. Dr. Than, who provides eye exams on certain days, is described as incredible - respectful, professional, competent, and kind. Salle is known for its great selection of styles for sunglasses and other reading glasses, and customers recommend speaking with the knowledgeable staff for excellent customer service.
I was initially disappointed that my glasses were not ready within the original estimated 10-day timeframe, and the process ultimately stretched to nearly three weeks. However, after sharing my concerns, the customer service experience improved significantly. I received a sincere apology, and the staff showed genuine concern about the delay. They took the time to explain the issues with the lab and kept me informed with better communication. While I would have preferred to receive my glasses as originally promised, I appreciate the team's responsiveness and their efforts to address the situation. Their professionalism and willingness to communicate made a positive difference...read full review
This is my go to spot to get customized glasses. I initially thought it would be difficult to get what I wanted. I am a visual person. However AP assisted and I now have the perfect pair of glasses. AP ensured that the lenses fit my face as well as helping me with the color the lenses should be. AP was extremely kind and patient.
Charisse and the team took excellent care of me and regularly go above and beyond the expected. For this, I am appreciative. Hard to recommend highly enough!