Piedmont Physicians at Atlantic Station

Piedmont Physicians at Atlantic Station is a healthcare practice known for its friendly and welcoming staff, attentive doctors, and efficient service. Patients frequently praise the team for their professionalism, kindness, and thorough care. The front desk staff, including those who patiently wait for patients to find their insurance information, are appreciated for their patience and knowledge. Medical assistants, nurses, and lab techs are described as pleasant, caring, and gentle, with some patients noting that staff members go above and beyond to make them comfortable, even singing songs or holding their hands during procedures like blood draws. Patients also highlight the attentive and warm nature of doctors, particularly mentioning doctors who are patient, knowledgeable, and make them feel heard and cared for. The recent remodel of the office is underway, enhancing the environment. While most reviews are positive, some mention challenges such as strict appointment policies and difficulties with parking during construction, which can lead to disappointment if patients arrive late. Overall, the practice fosters a confident and positive experience for new and returning patients, emphasizing excellent patient care and supportive staff.