I would like to say thank you to Digital Agent. They have always taken care of our IT needs and phones with the utmost urgency. You can not go wrong with this company. Also, Scott P. Is the best.
October 2021
Our company used Digital Agent for our phones and data for years, and we finally made the switch to their IT services this summer (my highlight of 2020)... We have very specific IT needs, and team at DA actually listened and customized a plan to fit our vision. The support staff is always responsive with quick turn-around times, are extremely patient with all my questions (I do not speak "tech"), and ALWAYS nice. Our previous IT provider was not local, and whenever we had any IT equipment/transmission problems, I could call DigitalAgent to make an emergency office visit and resolve any issues - immediately. How many other companies are willing to do that?... read full review
October 2021
This review is going to sound like the company paid me to do it or like I work there or something like that, but no. I can speak knowledgeably about this. I built and operated two managed services IT practices successfully in the past, and have either been a customer of or represented a customer of or kept a good finger on the standards of around 25 others. The only reason I gave Digital Agent 5 stars is because it wasn't possible to give them more. Their technical competence is exceptional, their commitment to (and delivery on) service is unreal, they are literally 'thrown' by nothing - either tech or business, the value for the cost of their service... read full review
I would like to say thank you to Digital Agent. They have always taken care of our IT needs and phones with the utmost urgency. You can not go wrong with this company. Also, Scott P. Is the best.
Our company used Digital Agent for our phones and data for years, and we finally made the switch to their IT services this summer (my highlight of 2020)... We have very specific IT needs, and team at DA actually listened and customized a plan to fit our vision. The support staff is always responsive with quick turn-around times, are extremely patient with all my questions (I do not speak "tech"), and ALWAYS nice. Our previous IT provider was not local, and whenever we had any IT equipment/transmission problems, I could call DigitalAgent to make an emergency office visit and resolve any issues - immediately. How many other companies are willing to do that?... read full review
This review is going to sound like the company paid me to do it or like I work there or something like that, but no. I can speak knowledgeably about this. I built and operated two managed services IT practices successfully in the past, and have either been a customer of or represented a customer of or kept a good finger on the standards of around 25 others. The only reason I gave Digital Agent 5 stars is because it wasn't possible to give them more. Their technical competence is exceptional, their commitment to (and delivery on) service is unreal, they are literally 'thrown' by nothing - either tech or business, the value for the cost of their service... read full review