Bluemercury

May 2022

I enjoy shopping here for fragrance and skincare overall. However, I do not appreciate being followed around by that tall, light skin, blonde dreaded lady today. BEFORE you decide to follow folks around the store, PLEASE ASK THEM IF THEY NEED HELP. I decided to leave the store after I realized. Also, please put out samples for popular items! I don't like that there are sample esters for some. The 2 items I came in the store for today had no testers or samples. Decided to order online directly from the brand before buying instead.

Oct 2021

I walked into the store just to look but with the intention of getting a few skin care regimen products. Cheo is the lovely individual who made this task that I initially felt overwhelmed with into a pleasant and informative experience. He knows his stuff about skin care so if you are like me and do not really understand the specifics of all things skin care he is the one to look for when you come here! Literally created an entire regimen for me and I cannot wait to start!! So helpful, kind, and he has clinical level advice. Will be back again soon!

Nov 2019

I went in to the store yesterday and picked out several products. The two sales associates acted like they had NO idea how to ring me up and wasted about 10 minutes of my time trying to figure it out. Without being apologetic, just complaining about their equipment. They finally told me it was my card. I told them I had just used it at Whole Foods (and have used it several times since at other places with NO issue). They just said no it’s your card. Instead of trying another card I just left. They didn’t apologize or offer a solution. I literally felt like they were to lazy to ring me up or solve the problem.