deep disappointment and frustration regarding my experience with the current property leasing staff Kirstin.
I have been a resident at this property for over 10 years, spanning four different units.I started with Arium Chastain which is currently named Aven Chastain. The quality of customer service and resident care has declined significantly.
The lack of communication and basic respect from the current leasing staff Kirstin. My emails to her were regularly ignored, leaving issues unresolved and making residents feel unwelcome. In speaking with other long-term neighbors, it is clear that many share this same dread when needing to interact with the leasing office. This… read full review
About Aven Chastain Apartments
Aven Chastain Apartments in Sandy Springs is a newly renovated, gated community that offers a blend of luxury and convenience. With 1, 2, and 3 bedroom apartments, residents enjoy spacious floor plans featuring covered patios, vinyl wood floors, designer kitchens with stainless steel appliances, and in-unit washer/dryers. The community is pet-friendly and provides excellent amenities, including a resort-style pool and a 24-hour fitness center.
Residents appreciate the positive changes under the current management, noting improvements such as well-maintained grounds, timely maintenance service, and effective communication. The leasing office team is friendly, helpful, pleasant and efficient, making the move-in process seamless and hassle-free. The staff's efforts to make this a comfortable living space is very evident. Many residents have expressed satisfaction with the beautiful, very spacious apartment homes, which are more like a home than an apartment.
The location is another highlight, with easy access to nearby attractions like Chastain Park, Starbucks, and Sprouts, plus a Kroger within walking distance. Overall, Aven Chastain Apartments is praised for its attentive staff, beautiful living spaces, and desirable amenities, making it a great choice for comfortable living.
Reviews
I have been here for a little over 6months now and so far my experience here has been very good. Management is very responsive when issues arise. The management team here are also Aven Chastain are friendly and respectful. The same can be said for the maintenance team as well. Overall I’ve had a great experience.
The staff at Aven Chastain are exceptionally professional & consistently delivering outstanding service. They do a great job creating engaging community events, especially those that involve families & children. The team is welcoming, attentive, & always willing to help while maintaining a positive & energetic atmosphere. Kristein & Songoli are my go to when in need of any assistance, they along with the rest of the staff take excellent care of the community. I recommend this property to anyone moving here, definitely ask for either Kristein or Songoli.
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Good to know
- wheelchair accessible
- accepts credit cards
Location
240 East Belle Isle Road Northeast, Sandy Springs, GA 30342
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