Reviews for Advanced Plumbing & Drain Cleaning, Inc.
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Google: 4.8/5 Nextdoor: 23 ❤️Advanced Plumbing & Drain Cleaning, Inc.
170 Security Cir, Athens
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Had an unusual & complex septic issue that was challenging to diagnose & resolve. Kelsey Davis & team were superb in technical & communication skills, acting as communication lead w/county & recommending other needed contractors. I would not have gotten through this complex problem without Kelsey as project lead. I’ve used Advanced for 10 years, but I can’t fully express how grateful I am & how much respect I have for Kelsey after this recent challenge. Previously they did smaller jobs like toilet replacement & service was just as excellent, but I highly recommend for larger projects as well.
Called over the weekend and Colin spoke with me for over an hour trouble shooting all the issues we were running into and built a case for us that could be used when someone visited during the week to save time (and money for us). Jacob visited us on Wednesday on time with all the information he needed and got right to work. He resolved the issue and and even educated me on our septic system all within an hour. I even got to bounce some other small plumbing questions off of him while he was there which he helped with. Really could not have had a better experience with everyone that works here. We will be a lifetime customer without question!
After calling a number of plumbing companies to get someone to look at my tankless water heater (which many companies will not touch), one of them referred me to Advanced Plumbing. They came out and knew what they were talking about. They diagnosed, serviced and fixed my issue. These are great people, not just great plumbers, that want to help you in the most cost effective way. My new go-to plumbers!