Customer service and products.
About Urban Hardware Benjamin Moore Paint
Urban Hardware, a True Value affiliate, is a well-organized hardware store that offers a wide variety of high-quality products. Customers have reported finding an assortment of items that cater to different needs, making it a good alternative to larger stores like Home Depot. The store carries a range of products including Big Green Egg, Weber Grills, Traeger Grills, Benjamin Moore Paint, DeWalt Tools, Irwin Tools, Echo, and EGO.
Many customers have praised the store's incredible customer service, highlighting how staff members go above and beyond to help find solutions. One customer shared a memorable experience where staff assisted in replacing a tricky car key fob battery, even looking up a video and walking to their car to ensure it worked. This level of care is often not found at larger retailers, prompting customers to choose Urban Hardware regularly.
In addition to hardware items, Urban Hardware also offers a wide selection of gardening-related items, outdoor furniture, and holiday decorations. The store carries a variety of plants, birdseed, and other gardening essentials, and customers have noted the quality of the merchandise, which is durable and long-lasting.
The store's outerwear clothing section, featuring a selection of Carhart brand options, has also received positive feedback. Furthermore, customers appreciate the variety of thermal insulated containers for everyday use, hiking, and camping.
Overall, Urban Hardware is a unique hardware store that combines a wide variety of high-quality products and knowledgeable staff with a commitment to excellent customer service, creating a pleasant shopping experience for all.
Reviews
I'd give this place 10 stars if I could. The knowledgeable staff is very helpful and take as much time as you want to make an informed decision. The products they carry are very high end and not the items you buy and need to re-purchase 6 months down the line. I just made my first purchase there and I will be back often.
Looked up location for hours and see reviews! Little disturbed at bad ones!! If you have been around anytime yes these places and the competitor are more expensive!!! It's convience people!!!!
Mask people, well enough said!!
Hours people! How do you like it when your boss brings you something at 10min till leaving??? Respect these people for wanting to go home and have dinner with their family or go do errands like your doing!!
This is a a solute great place and yes some high end items along with affordable items. They sell local items which is great to help the locals as well. I more than know my way around hardware but have asked for assistance a few times and they… read full review
Photos

Hours
Good to know
- has assembly service
- accepts credit cards
- dogs allowed
- wheelchair accessible
- bike parking
Location
11770 Haynes Bridge Road Suite 501, Alpharetta, GA 30009
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