About SEPHORA
Sephora offers a welcoming shopping experience where customers can explore popular brands like FENTY BEAUTY by Rihanna, Drunk Elephant, and Tatcha, as well as affordable options from the Sephora Collection. Customers can pick up their online orders in-store or opt for curbside pickup, and some locations even provide same-day delivery. The staff at this particular store is known for their patience, attentiveness, and product knowledge. One employee, praised for her excellent service, was especially helpful when a customer couldn't find a specific shade of summer fridays lip balm or a gift set. Another staff member, Jordan, went above and beyond to help find the perfect lightweight foundation that matched a customer's skin tone. Customers appreciate the friendly and helpful environment, although experiences can vary. The store is committed to celebrating what makes each customer unique and providing a memorable shopping experience.
Booked a 75 minute beauty lesson at this location for my mom’s birthday and it was wonderful! Kay was so kind and had a natural gift of teaching her how to properly do her makeup! Loved every minute of it!! Definitely recommend booking with Kay!!!🩷
I’m really surprised that this Sephora has some bad reviews. I went Thanksgiving weekend and it was super crowded but yet I was greeted with a smile. I am not well versed with makeup so was completely lost. TYLER patiently helped me with makeup. Loved that she didn’t try to oversell and was recommending exactly what I needed to get without getting overwhelmed. Super knowledgeable.
LARA - helped me with the lipstick, liner and mascara. She showed me the shades, helped me with the shades that would go well with my skin tone. Again, not pushy at all. On a side note, Loved her fun personality.
At the checkout, the associate was helpful while I scrambled...read full review
Not sure what is with the negative reviews but I always have the best experience at this location. The staff is so sweet and helpful here. It’s a really busy location not sure why people don’t understand that sometimes that have to wait for things… They’re always polite and make my experience fun. I only shop at this location because of how great the staff is. Keep it up sephora avalon you are all doing a great job!