SalonTouch Studio

I love the software although I wasn’t haven’t much love near the end of last year and the beginning of this year. I know they were trying to get things back up to speed after COVID so I can image the turmoil as all businesses were rushing to get back to normal. I know we were. Also, during this getting back to normal thing, Worldpay decides to tell all their customers they are switching the credit card processing to a new platform by a certain date. After a about month of dealing with Worldpay and the switch, I decided to switch our credit card processing instead to Bluefin which turned out great. They too are integrated with SalonTouch and it went pretty smooth and... read full review

I love the software although I wasn’t haven’t much love near the end of last year and the beginning of this year. I know they were trying to get things back up to speed after COVID so I can image the turmoil as all businesses were rushing to get back to normal. I know we were. Also, during this getting back to normal thing, Worldpay decides to tell all their customers they are switching the credit card processing to a new platform by a certain date. After a about month of dealing with Worldpay and the switch, I decided to switch our credit card processing instead to Bluefin which turned out great. They too are integrated with SalonTouch and it went pretty smooth and... read full review

By far the worst company I have ever worked with. The office manager Patti outright refuses to return my calls about the ongoing issues. Support is a joke. No one will ever call back or actually fix the issues. 100% do NOT recommend this company. The bad thing is, the system itself isn’t terrible (if it worked appropriately). The worst part of SalonTouch is the employees at this company. I usually have a lot more patience for routine issues but dealing with issues without proper support since October is absolutely ridiculous.