OneMain Financial in Albany, Georgia, offers a variety of loans, including debt consolidation, auto loans, and personal loans for medical expenses. The team is dedicated to serving the community and helps customers explore their loan options, providing both secured and unsecured loans with fixed interest rates and payment schedules. While some customers experienced a few hiccups during the loan process, many appreciated the thorough explanations and support received from staff members. Despite occasional frustrations with phone communication, overall, the customer service is highlighted as friendly and patient. The team at OneMain Financial is committed to making the loan process smooth and efficient for all clients.
Once everything got verifies and in place the process was pretty smooth and quick. I felt like I got the run around a few times but I was informed that they are short-staffed and working in retail, I completely understand and appreciated just being told that. There is someone that answers the phone and cuts me off every single time I call! She wont even let you finish telling her why you're calling and THAT is very frustrating! Overall they are nice and explain the process throughly.
Great service & the whole staff there is nice..... Mrs. Candy Kirby really takes alot of time with the customers to help them with whatever problems they're having........Good staff!!
2516 Dawson Rd K, Albany, GA 31707
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