About M.R.S. Homecare
Reviews for M.R.S. Homecare
Write a reviewHours
Monday: 8:30AM - 5PM
Tuesday: 8:30AM - 5PM
Wednesday: 8:30AM - 5PM
Thursday: 8:30AM - 5PM
Friday: 8:30AM - 5PM
Saturday: ClosedSunday: Closed
M.R.S. Homecare provides exceptional service and support to its clients, particularly in equipment delivery and setup. Reviews highlight the dedication of staff members like Donna, who is described as awesome, patient, and caring. She goes above and beyond to ensure clients, like those managing healthcare from out of state, receive the help they need. Donna takes the time to explain equipment usage, such as CPAP therapy, ensuring clients understand how to benefit from their devices. Customers appreciate her genuine nature and thorough approach, noting her ability to educate and follow up for continued support. The business is also praised for its accommodating delivery services, with staff like Jennifer recognized for going the extra mile, such as delivering equipment after hours. Overall, M.R.S. Homecare is recommended for its compassionate care, helpful staff, and commitment to customer satisfaction, making it a reliable choice for home healthcare needs.
We had a positive experience in every way. I'm managing my mother's health care from out of state. Which can be extremely challenging at times. Donna took care of us every step of the way. She took the time to deliver and set up my mother's cpap at home because she was unable to drive. Donna was so patient and caring. She took the time to educate her on the benefits of cpap therapy. And how to use her machine. My mother is memory impaired but she understood well with Donna's instruction. Donna also followed up with me to let me know she was set up in the end. The care she took went above and beyond.
I have depended on this company more than once and they have never been anything but wonderful. I give a special shout out to Mr. Eddie Mathis who has come to my rescue twice. If you need medical equipment or advice and service, you should call M.R.S. Homecare!!
Customer service is the best, especially Mike, the delivery tech. He goes out of his way to help patients day and night.