About Massey Services Pest Control
Massey Services Pest Control specializes in preventing pests by focusing on the exterior of homes and eliminating conditions that attract them, rather than relying heavily on pesticides. Their approach emphasizes keeping pests out through effective prevention strategies, making them a reliable choice for pest control needs. The company is known for its excellent customer support and use of quality products, which have helped homes and yards remain pest-free for years. Customers praise the professionalism and dedication of the staff, especially highlighting the technicians' thoroughness and attention to detail during inspections. Service representatives are appreciated for their patience, clear explanations, and willingness to go above and beyond to assist clients. Recent reviews also mention the quick, clean work of technicians like Steven, who completed jobs efficiently without creating mess. A representative from the Winter Garden office is commended for her friendly, responsive assistance, addressing all concerns in an easy-to-understand way. Overall, Massey Services is recognized for its effective pest prevention and attentive customer service.
Egui was wonderful, very personable from the moment he walked up. Very understanding and patient, walked through everything with me and was more than happy to do all the things I asked him about. Lena was also super helpful in getting everything schedule and reassuring us all that was included and that they could take care of our problem. You guys were great, thank you!
We were referred to Massey by a friend after another company was a disaster in customer service. Massey was 180 degrees. Great service by the inspector,Jose Bonilla, and the technicians. We went with them for general pest and termite control.
Egui Castro was an outstanding termite specialist who delivered professional and prompt service. He introduced himself and explained the steps in setting baits and treating the attic. His customer communication skills are superb. He allowed me to ask several questions and addressed them wonderfully. He finished the visit by explaining what he did, what the follow up inspections would look like, and what potential issues may arise along the way. He was very easy to talk to and helpful. Thank you to Massey for employing such warm and professional termite specialists.
Darel Heitkamp
Oakland, FL