About Great Lakes Carpet & Tile
Great Lakes Carpet & Tile, a premier flooring source in central Florida, offers exceptional service and a wide range of products, including carpet, hardwood, laminate, LVT, and natural stone and ceramic tile. With convenient showroom locations throughout the area, the company has been serving customers for over 25 years. Reviewers praise the business for its customer service, citing instances of employees going above and beyond to address issues and provide solutions. Specifically, Megan Guthrie and Debra Boone are commended for their kindness, professionalism, and expertise. The company's willingness to correct mistakes and provide fair prices also earns high marks. Overall, Great Lakes Carpet & Tile is a reliable and trustworthy partner for flooring needs, as evident by the numerous positive experiences shared by satisfied customers.
Great Lakes is GREAT! I had them install new flooring in my home. They really stand behind their work. I contacted them regarding a service issue, and they were quick to resolve it. The service tech they sent was GREAT and really knew his stuff. This was the second time I have used them over a four-year period and they were spectacular each time. Because of my consistently positive experiences I will definitely call Great Lakes again.
We had an outstanding experience with Great Lakes Carpet & Tile.
The moment we walked into the showroom, Megan Guthrie greeted us with a level of kindness and professionalism that immediately put us at ease. She helped us find a perfect match to our existing flooring within minutes.
We had the carpet removal and the new flooring scheduled within 20 minutes of arriving — Megan’s timeline was accurate, and the installers called ahead and arrived exactly when they said they would.
The installation crew was skilled, efficient, and did beautiful work.
The new flooring blends seamlessly with the rest of our four‑year‑old home, and Megan even followed up...read full review
Quick turnaround, professional organization and quality work. I had a quick turn around because I was having closets installed. Great Lakes was able to order matching floor tile and have the new tile installed very quickly. I will work with this company again for future projects.