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Shingle Masters Roofing and Construction
7409 Commerce Street, Riverview
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Most roof companies are all the same. Their products are equivalent. They offer the same type / length of warranties. The difference with Shingle Masters, they were the only company I called that actually got on the roof. The others used software to get the dimensions of the roof and calculated a price before ever coming to the house. Shingle Masters for on the roof and saw the damage. Explained why it was leaking and offered a solution. The others just offered a new roof at a price.
Shingle Masters was the third roofer I reached out to while dealing with my insurance company. They went above and beyond my expectations. Service was top notch start to finish. Originally I was looking for more quotes to show my insurance I needed a replacement and not a repair. Add to the fact I couldn’t find anyone to repair the roof. Shingle masters guided me through options with insurance, then when it was time for the replacement they were upfront in fair and pricing, customer service was some of the best I’ve seen in any industry. Their crew was outstanding and communication was constant throughout the whole process. I cannot recommend them enough.
Above and beyond!! Our experience with Shingle Masters exceeded expectations from our first interaction to the last. Their teams’ honesty and availability for all questions was top notch, and when we had minor concerns their acknowledgment, ownership and help were amazing. On top of that— it looks great, and our neighbors have complimented us everyday!