About Palencia Nail & Spa
Palencia Nail & Spa offers a range of nail and spa services, with many customers noting the quality of their treatments. Reviews highlight the effectiveness of the pedicures, with one customer mentioning a hot stone pedicure that was particularly well-received. The salon is appreciated for its ability to accommodate walk-ins, especially on busy days, and one customer found it to be the only open option on a Sunday in St. Augustine. However, there are mixed feelings regarding appointment management. Several clients express frustration about the salon not honoring scheduled times, which has led some to consider seeking services elsewhere. Nevertheless, many customers are satisfied with their nail results and express a desire to return for future visits, indicating that the quality of work may outweigh the issues with timing. Overall, Palencia Nail & Spa seems to provide a positive experience for many, with room for improvement in appointment adherence.
The two pedicures I have had done here looked great and held up perfectly for weeks on end. The first was very basic, and the guy didn't even give me a menu to choose from, but i was a Saturday walk in and they seemed pretty busy so that may have been why. The second was with a young girl, she gave me the menu and did a great hot stone pedicure. I think they may be lacking business because she kept thanking me for coming back and urging me to come back again - which I will!
This was the only place open on a Sunday in St Augustine!! (Actually there was maybe another but they were booked) they were able to fit me in and get me what I needed which on vacation and deciding last minute to get my nails off and change the look. Definitely recommend!
My nails always look great, but the issue here is you have to make an appointment and they do not stick to the appointment time. They are always late and they don't honor your appointment time. I watched her finish a customer's nails and move to a pedicure, despite me sitting there and it being my appointment time. I am scheduling my appointments with Amy and not getting her. Complete disregard for appointments. I drove from lower Saint Augustine to get my nails done bc Any does a great job, but they are never on time and they don't even give me who I scheduled my appointment with!! Sadly, but not so sadly, I will be finding another nail salon closer to my house that won't waste my time.