I had water start coming out of both toilets/l and tubs unexpectedly so I called a plumber a bit panicked. Josh came out and saved the day. I’ve never had a home with a septic tank and drain field prior to this one. While they don’t specifically work on septic tanks themselves, he sure knows a lot about them. He took the time to educate me, found the issue and showed me exactly what was needed to fix it. He was even able to get the pump to kick on and drain the tank so I had functioning toilets that night. Very happy and an easy recommendation.
August 2025
Vanessa in offuce...knowledgeable and superb...professional efficient direct and quick results
Jonathan....gentleman professional thorough knowledgeable and with additional problems....not of his making....rather incomplete delivery techs....he informed photographed documented the problem and suggested solution AND PROVIDED OPTIONS!
IM 85...MEDICAL ISSUES LIVE ON SS....AND DID NOT NEED MORE AGGRAVATION FROM OTHERS WHO BOTCHED THE DELIVERY AND HOOK UP OF NEW WASHER.
HAVE A PLUMBING PROBLEM
BE SMART
CALL PACKS
respectfully Nanny Jo
July 2025
Very pleased with this company! I had an emergency situation and there were able to squeeze me in. The plumber was awesome, very knowledgeable and worked hard to resolve the problem.
I had water start coming out of both toilets/l and tubs unexpectedly so I called a plumber a bit panicked. Josh came out and saved the day. I’ve never had a home with a septic tank and drain field prior to this one. While they don’t specifically work on septic tanks themselves, he sure knows a lot about them. He took the time to educate me, found the issue and showed me exactly what was needed to fix it. He was even able to get the pump to kick on and drain the tank so I had functioning toilets that night. Very happy and an easy recommendation.
Vanessa in offuce...knowledgeable and superb...professional efficient direct and quick results
Jonathan....gentleman professional thorough knowledgeable and with additional problems....not of his making....rather incomplete delivery techs....he informed photographed documented the problem and suggested solution AND PROVIDED OPTIONS!
IM 85...MEDICAL ISSUES LIVE ON SS....AND DID NOT NEED MORE AGGRAVATION FROM OTHERS WHO BOTCHED THE DELIVERY AND HOOK UP OF NEW WASHER.
HAVE A PLUMBING PROBLEM
BE SMART
CALL PACKS
respectfully Nanny Jo
Very pleased with this company! I had an emergency situation and there were able to squeeze me in. The plumber was awesome, very knowledgeable and worked hard to resolve the problem.
I will definitely recommend and use again!