About West Hernando Diagnostic Center
West Hernando Diagnostic Center is a well-regarded imaging facility known for its excellent patient service. Patients praise the friendly and helpful staff, including the technicians who are described as efficient and skilled. The center is commended for its clean environment and minimal wait times. Patients appreciate the clear communication and promptness in receiving results. The front desk customer service is noted for resolving issues immediately and with a smile. The CT tech provides thorough explanations and reassures patients about their results. The ultrasound tech is recognized for helping patients feel at ease, and many find the mammogram experience to be painless. The facility is efficiently run, and patients often complete their visits within an hour. Over the years, many have chosen this center for various imaging services, including mammograms, CTs, MRIs, and x-rays, due to its reasonable prices and knowledgeable staff. The staff frequently go above and beyond, such as performing procedures during lunch breaks or accommodating patients' needs for split scans. Despite minor issues like occasional errors in medical records, the center maintains a positive reputation, encouraging patients to recommend it over closer alternatives. The staff’s kindness and willingness to help make each visit a comfortable experience.
This office is amazing. First of all, the front office staff is the most kind and respectful staff I’ve encountered in regards to anything medical. Extremely efficient and helpful
Been going to this facility for many years. Never ever have had any issues with anyone there. Able to schedule me quickly and ALL are extremely nice and polite.
Was there for an MRI this past week. There was an issue with my Dr's orders. Once that was resolved which took time on my Dr's end, it was lunchtime there. MaryAnn was my tech and was able and willing to do my MRI during her lunch break instead of rescheduling . That was really going above and beyond for a patient. Much appreciated.....
My better half went there for a ct scan and had the best experience ever! Everyone was very nice, and the scan was done quickly. Special thanks to Joe in medical records, he went over and above getting her cds she requested for herself and Dr. and he was so kind! I would highly recommend this place. 👌