About Vetco Total Care Animal Hospital
Vetco Total Care Animal Hospital at 2201 Wp Ball Blvd in Sanford provides top-notch care for pets. The team is amazing, always remembering pets and treating them with friendliness, love, and honesty. They accommodate last-minute needs and prioritize customer service. The veterinarians, including Dr. Rodriguez and Dr. Gallagher, are patient, kind, and understanding, taking the time to answer questions. Vet Tech Julissa is also noted for her dedication and support. The staff is pleasant and calming, making even anxious pets feel at ease. Customers appreciate that they do not feel rushed and that their pets receive thorough examinations. With a focus on quality care, Vetco Total Care Animal Hospital is a trusted choice for pet owners, ensuring that pets are treated like their own.
Im fine with Vetco but there is one thing I didnt like. I have an appt scheduled for the 11th and my husband picked up my cat's meds on the 2nd. Vetco then sent a message to my phone at 2:36pm stating I had a 2:30 pm appt and then marked it as a missed appointment. My husband was picking up meds at that time (a walk in) and now a missed appt is attached to my account.
Kirstynn and Dr. Martin were great at explaining things. They were also fast and professional. Will definitely come back. Kirstynn was great w my pet and did not hesitate to answer any questions. She was great w my kitten as well.
The PetCo Tech was welcoming & professional. However, the vet who came in was in a hurry and obviously annoyed about something. We had a confirmed set time & appointment. We had arrived well on time so we could not have been the cause of her being rushed. Our dog was well behaved. Overall the vet’s demeanor could not be described welcoming or engaged. Likely will not return to this location