About Ulta Beauty
Ulta Beauty is a popular retailer offering a wide range of beauty products from over 500 brands, including exclusive lines. The store provides a variety of services, including hair, skin, makeup, and brow services, as well as ear piercing. The Salon at Ulta Beauty offers personalized services, with stylists like Trinity and Mary S providing expert care and exceeding customer expectations. Customers often praise the talented stylists for their attention to detail, consultations, and advice, resulting in fantastic hair and beauty results. The store also emphasizes a welcoming atmosphere with friendly staff and a return policy for any issues with products. Many customers leave satisfied, noting their positive experiences and willingness to return for future appointments.
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Excellent experience! Friendly service, professional staff, and great attention to detail. Everything was handled efficiently, and I was very satisfied with the overall experience. I highly recommend this business and look forward to visiting again.
Ulta needs to work on providing samples that aren't empty and dried out... and this goes for every location, every location I have visited.The testers are always dried out.. it's actually like they're stingy with them. And I know, for a fact, they have little sample bottles of perfumes, and they always say they don't have them when I know that they do, because my aunt gets them i guess it's based on the cashier's bias an attitude in whether or not..They act like the little perks for customers Come out of their paycheck.. Newsflash , providing testers and samples , it will increase their sales revenue
Update. Spoke to the district manager of this location. She reached out after seeing my review. She apologized, which was much appreciated. If I’m ever in the area again and need something, I would be willing to give them another chance. Reminder to myself that anyone can have a bad day, and act out of character. It happens. But if Diamond sees this, I would hope she uses this as an example that there are truly understanding people in the world, and hope that she can pass some of that positivity on. Changing my review from a 1 to a 4.
Horrible Service by the general manager, Diamond. Stepped into the line to do a return from SHEIN as this was the location the...read full review