About Regal Nails, Salon & Spa
Regal Nails, Salon & Spa in Sanford is committed to helping clients look and feel their best, believing that healthy care is essential to a healthy lifestyle. They use high-quality products from the beauty industry to achieve the most beautiful and healthy results. Customers have praised the friendly and polite staff, particularly Lucy and John, who make them feel welcome. Services offered include manicures and pedicures, with some clients noting the excellent job done on their eyebrows. However, there have been some concerns about the quality of work from certain technicians, leading to the need for corrections. The management has been responsive in addressing these issues, and the recommendation is to request services from the more experienced staff members.
I come here once a month for a pedicure. Every time, I get amazing service from the ladies (and gentleman) who work here. They always seem so happy to see me whenever I walk in and I always feel so welcome. I just get a basic pedicure each time and each time they do a great job. I'll continue coming here as my main nail place.
Unfortunately Lucy and another technician who died were very good. However, there is only a few people in the shop that is thorough. I came back to have my part of my pedicure redone. The initial technician did not remove all the unwanted skin. The older gentlemen told me it was my fault as I had too much unwanted skin in the first place. What a horrible thing to say as I did not. I paid $50 for a deluxe pedicure and she did a horrible job. I will update this post if they make the correction. So far they are trying to correct it but begrudgingly. They need to realize some of their technicians aren't that good and train them better. Update. The manager corrected the issue and did a great job. My suggestion is to let Lucy or the male gentlemen to your nails and pedicure.
Good if you are on a budget and don't care too much about service, extra or frills. Be ready to advocate for your spot in line. It's clear the techs that work here prefer certain clients and services. Waited 1hr 15 minutes to be told someone else came in before me the other client even said she was here after me; but that didn't matter. Didn't get my service as I was out of time to wait any longer.