Optical Outlets

Optical Outlets is a business located in Florida that offers eye examinations, designer eyeglasses, and contact lenses. With over 50 locations that are doctor-owned and operated, the business is known for its exceptional customer service, along with a variety of discount and designer eyewear and contact lenses. Many customers have shared their positive experiences. One customer mentioned two young ladies, Lyan and Sierra, who were patient and kind while helping them pick out glasses. This customer expressed gratitude for the support, stating that their visits had become much easier thanks to the helpful staff. Another customer had a great experience with Melanie, who changed their perspective on wearing glasses. They appreciated her patience and felt that she helped them love the choices she recommended. Sierra from store #33 also received high praise for her assistance. She took the time to explain the process of how polarized lenses work, making the experience enjoyable for the customer. However, not all experiences have been positive. One customer reported a negative experience where they felt ignored during their appointment, leading to poor communication about their glasses. They discovered their glasses were ready five days later through an online check, which left them disappointed. In summary, Optical Outlets offers eye examinations, designer eyewear, and contact lenses. While many customers appreciate the excellent service from staff like Lyan, Sierra, and Melanie, some have faced issues with communication and service acknowledgment.