About Massey Services Pest Control
Massey Services Pest Control offers a unique approach to pest control, focusing on Pest Prevention rather than treatment. Their team of professionals is known for their professionalism, kindness, and knowledge. Customers appreciate their thorough inspections and educational approach, which has saved homeowners money. The company's commitment to educating homeowners and providing honest opinions is valued by customers. Massey Services Pest Control is praised for its exceptional customer service, professionalism, and expertise in pest prevention and control. Customers have highlighted the outstanding service provided by representatives like Morgan, who is noted for his thoroughness and effective communication regarding arrival times. Technicians such as Alex have also received commendations for their promptness and professionalism during inspections. Alex took his time to explain options for lawn care, demonstrating the company's dedication to meeting specific customer needs. Customers appreciate the personalized plans and attention they receive, reinforcing their loyalty to Massey Services Pest Control.
I would like to commend Massey Termite Services for their 5 STARS Excellent customer service. I recently had some concerns regarding services and billing. After contacting the office, I received a prompt return call from Ms. Antonieta, a representative I believe is based in the San Antonio, TX office. She was professional, attentive, and addressed my concerns thoroughly. Together, we resolved the issues and made the necessary corrections. As a business owner, I truly appreciate the level of customer service she provided. Massey Services is fortunate to have Ms. Antonieta on their team—she retained a customer who had been considering leaving.
Eddie Baez is a great addition to the Massey team. He is professional, kind, caring and knowledgeable. Eddie greeted me with a smile and the utmost respect. His clean-cut, well-dressed appearance was a great representation of the service Massey provides.