1Servpro of Brandon/Riverview ruined the interior of my home. Remediated my home for water damage due to my washer/dryer and then turned it over to their contractors. Contractors called to say they couldn't put the house back together because there was mold on the ceiling so they weren't sure it was safe to proceed. When we entered the home, discovered the entire home was riddled with mold in every wall when it was isolated to a wall adjoining a bedroom/kitchen when we first started. Cost us a large amount of money to have another mold contractor gut the whole home/clean up their mess and they're ignoring their responsibility. Contacted the Operations manager Frank, filed a complaint with their corporate office and have heard nothing regarding making us whole after all of this.
We lost our home for 2 years, had to take out a substantial loan to gut and rebuild the entire home and had to throw out/replace all of our appliances. Their tag line was, it'll be like we were never there, I guess that's true, they figured out how to make it worse, as if they were never there.
About SERVPRO of Brandon / North Riverview
SERVPRO of Brandon / North Riverview is a professional and certified full-service water, fire, and mold damage cleanup and restoration company. They are available 24 hours for water damage, indoor flooding, and fire damage emergencies, serving residential and commercial properties in Brandon, Riverview, Mango, and surrounding areas.
While some customers have reported issues with the company's remediation efforts, many others have praised the professionalism and expertise of specific team members, including Devin, Ben, and Frank. Devin has been noted for his quick responses and helpfulness, even assisting with the final movements of belongings and ensuring everything looked good. Customers appreciated the courteous and friendly service provided by team members like Ervin, Julio, and Angie, who effectively packed furniture and maintained a clean work area.
Frank Hernandez has been recognized for going above and beyond, personally inspecting work and addressing customer concerns, ensuring clarity and cost-effectiveness throughout the process. Overall, SERVPRO of Brandon / North Riverview has garnered positive feedback for their solid customer service and genuine friendliness, making them a recommended choice for restoration needs.
Reviews
Outstanding professional service… good people doing great work!
From a personal and business perspective, you won't find better people than Brian and Stephanie. Trustworthy, reliable, and will definitely make sure your problems are taken care of efficiently and promptly, don't consider trusting anyone else but them!
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- online estimates
- on-site services
- accepts credit cards
- accepts cryptocurrency
- offers military discount
- open to all
Location
6528 US-301 Bldg 109, Riverview, FL 33578
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