About Charlotte Plumbing
Charlotte Plumbing is a family-owned business that has been serving the community for over 45 years. They handle a wide range of plumbing needs, from small projects like faucet repairs to larger jobs such as repiping and commercial work. Their commitment to quality work and excellent customer service is evident in their approach, as they do not work on commission. Customers appreciate the professionalism and thoroughness of their technicians, who take the time to explain solutions and answer questions. Recent reviews highlight the kindness and eagerness of technicians like Rick and Alex, who are dedicated to helping customers understand the “why” behind repairs, while also being friendly and attentive. Courtney at the office is praised for her constant communication, transparency regarding costs, and her willingness to suggest economical options. Charlotte Plumbing is recognized for their reliability and dedication to building lasting relationships with customers, making them a recommended choice for plumbing services. They are known for quick responses, with technicians arriving on time and working neatly. Recent reviews mention their prompt service for issues like water heater leaks and broken pipes, as well as installing new toilets and resolving plumbing problems efficiently. The staff is friendly and clear in explaining options, ensuring customers feel confident in the service provided. Overall, Charlotte Plumbing continues to impress with their professionalism and care for their customers.
My water heater was leaking. I called them. The person that answered was very polite and gave me an estimate without me even asking. They came out the next morning and replaced it with the best workmanship I have ever seen. I found out about them from the sticker on my old unit. When I talked to her on the phone she sold me.