About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, providing a wide range of cosmetics, fragrance, body, skin, and hair care products from over 500 brands, including Tarte, Fenty, and CHANEL. The store features more than 25,000 products and exclusive lines like Kylie Cosmetics and Olaplex. Customers appreciate the clean and neat store environment, as well as the helpful staff, especially in the salon department. The Salon at Ulta Beauty offers various services such as haircuts, color, and makeup applications. Rochelle, one of the stylists, has received praise for her exceptional skills and friendly service, helping customers through makeup challenges with professionalism and joy. Many customers have also noted the store's easy layout, making it simple to find items, from high-end to mainstream brands. Although there are many positive aspects, some customers have mentioned the need for more cashiers during busy times, as lines can get long. Overall, Ulta Beauty is well-located with ample parking and provides a convenient shopping experience for beauty enthusiasts.
I got amazing service on Friday around 4:30pm by this amazing associate running the perfume section. I unfortunately didn't get her name and lost my receipt that stated her name 😓 but she was wearing an orange cardigan. She was super sweet and helpful. She helped me find the perfume I was in search of for a Christmas present and checked me out right then and there so I can avoid the long line at the register. She also nicely gifted wrapped it with tissue paper. Her service made my shopping experience run smoothly with no hassle 😇
The Outstanding Service that I received from Heather & Andrea at Ulta Pembroke Pines!
I visited the Ulta in Pembroke Pines on December 6, 2025, looking for a few stocking stuffers for my 22-year-old daughter. The moment I walked in, I was warmly greeted by Heather, who was representing the Drybar blow-dry products. She immediately offered assistance, and since I’ve been thinking about switching to Drybar, I asked her what she recommended to keep my curls in place.
Heather invited me to sit so she could demonstrate the tools, and Andrea joined in as well. Both of them were incredibly knowledgeable and friendly. Heather took her time explaining the purpose...read full review
I went yesterday morning with a little emergency. I had a little hickey in my neck. I had to work in 30 mins and needed it to disappear. I’m a guy and i have no idea of makeup. It’s a foreign concept for me. The associate Tiffany helped me out. Excellent customer service. She helped me find some products. Even with the shade bc again, i have no idea about makeup. I’m really grateful that there was somebody helpful and supportive like tiffany :)