About Roto-Rooter Plumbing & Water Cleanup
Based on the reviews, Roto-Rooter is a trusted plumbing company with professional and knowledgeable technicians. Customers report that plumbers like Demetrios, Tazion, and Raphael are professional, informative, and efficient. They arrive on time, complete work perfectly, and even keep customers laughing. While the service can be expensive, the cost is explained properly. The company handles jobs from simple toilet installation and clogged toilet repairs to major plumbing repairs like redoing pipes due to a leak. Work is completed in a timely manner without unnecessary stories, often starting soon after the initial call. Another reviewer noted a technician named Neil was extremely hardworking and did not cut any corners. Overall, customers highly recommend Roto-Rooter for their efficiency, knowledge, and quality work.
The technician arrived not only on the scheduled time but EARLY. The technician was able to diagnose the issue and fix the issue to my complete satisfaction. Very professional with excellent job skills. I would definitely recommend this service to all who are seeking exceptional customer service at a fair price
Had some drainage issues in the house. The tech came over within an hour late in the evening.
Ran an 80' snake to clear the line. After the effort, he still wasn't satisfied with the rate of water drainage. He doubled down on his efforts and repeated the snaking. The tech was there until the job was done. He stress tested the drainage for considerable time to ensure the issue was resolved. The company also extended a military/veteran discount. Overall great experience.
Trust the name and reputation. Julian and Sergio were friendly, professional and got the job done. The pricing was fair and transparent— no upselling or hidden fees. Roto-Rooter is cheaper than a different company I used years ago. Julian and Sergio were punctual and hard working. The entire company communicates well, such as confirming appointments, informing when the technicians are on the way, explaining the costs of things, the work to be done and what is included in the warranty. I will use again and definitely recommend.