LA Fitness

Oct 2023

I had an outstanding experience at LA Fitness, and I'm thrilled to give it a 5-star review. The people at this location truly make it exceptional. The staff is incredibly friendly, knowledgeable, and always eager to assist with any questions or concerns. The manager, in particular, deserves a special mention for their exceptional leadership and dedication to ensuring a welcoming and motivating atmosphere. It's clear that they prioritize the well-being and satisfaction of their members. I couldn't be happier with my experience at this LA Fitness, thanks to the wonderful people who work here.

May 2023

The men at the front desk are rude and dismissive. One of the reps at the desk closest to the front desk literally told my friend she couldn’t get a 3 day guest pass for no reason at all. It seemed like he just didn’t feel like doing it. Also publicly tried to embarrass us by yelling out to the man at the front desk to not allow people to come up to him that don’t have guest privileges. There was also an issue with my account and he was so dismissive he’d rather just let us in to get us out of his face rather than offer to get my account updated. By far the worst customer service I’ve experienced at an LA Fitness. Unwelcoming and borderline discriminatory.

May 2023

Been going here for 10 years. I’d give it 5 stars if it wasn’t so poorly maintained. Equipment will be out of service for weeks, weights and dumbbells are left all around the gym and always unorganized, and for the past few weeks 80% of cable towers are missing clips so you can’t use the attachments. If they can tackle these issues it would be a great place to workout.