OVIEDO VETERINARY CARE AND EMERGENCY

Oviedo Veterinary Care and Emergency provides a variety of services, including general practice medicine and urgent care. The clinic is known for being clean and well-kept, with staff that are generally kind and efficient. Clients appreciate the staff's flexibility and understanding, especially when dealing with financial concerns and complex medical situations. They find the staff helpful in answering questions and offering compassionate care. One client shared that the clinic was beyond amazing during the difficult process of euthanizing their 18-year-old cat. The staff, especially Sean, provided great support and help throughout. They also called to notify when the ashes were ready, and the staff humorously responded to a request to say “the eagle has landed,” which brought some comfort during a tough time. Another customer described having an emergency when their dog, Buddy, was favoring a hind leg with a torn toenail. They found Oviedo Veterinary Care and Emergency close by, and the staff was able to see Buddy that same afternoon. Buddy walked into the building on his own, showing no hesitation, thanks to the friendly staff. The doctor quickly removed the torn nail, and the cost was reasonable. This experience led the pet owner to switch vets immediately. Customers also praise Dr. Caja for her attentive and caring approach. She takes the time to listen and determine the best course of action for each pet, helping even older dogs effectively. Some clients note that the care plan might not always be fully explained during the initial visit, which can leave them feeling rushed. They also suggest that additional resources for grief and care at home for terminal diagnoses could be helpful. Overall, Oviedo Veterinary Care and Emergency is recognized for its compassionate, clean environment and transparent billing, though some clients recommend seeking clarification about care plans and exploring more support options for end-of-life situations.