Hand and Stone Massage and Facial Spa

Nov 2023

It is so rare to find a high quality therapist. When you finally do find one you hope to have them every time. I book with specific therapist each and every massage. However...they ALWAYS end up leaving this joint! That is so telling to me. I have been a member for years and I hate the having to start over, pay for a service, weed through mediocre MTs to try and find a other high quality therapist with good flow and technique! Just tell me where Kita or Karla went. I'll go wherever they are! So annoying. Then the establishment didn't even tell me they were gone. I walk in and bam! Different therapist. Start iver. Again!

Nov 2023

I’ve canceled my membership and was told i lose my points. they charge you another month fee and now I can't use the points that I have which I don’t think is fair if I have to pay one more month for service I should be able to use my points

Sep 2023

I have been coming to hand and stone for several years and have had multiple couples massages in different locations but this time I am dissatisfied with my experience.1. My massage therapist hands were extremely cold and the reason is because there was a fan blowing in the room for no good reason! It was so cold in the room and there was nothing relaxing about hearing a fan blowing during what is supposed to be a relaxing massage.2. The amount of lotion she applied was as if there was a shortage not to mention that too was cold. The only time she used warm lotion was at the very end on my feet.3. I expressed I was cold but they never shut off the fan. Not to mention...read full review