About Total Solution Industries, Inc
Total Solution Industries, Inc. offers reliable plumbing services with a focus on customer satisfaction and education. Ramon, a key technician, is praised for his professionalism, extensive knowledge, and friendly attitude. He arrives on time, often giving a heads-up before arriving, and takes the time to diagnose issues accurately. Customers appreciate his respectful approach and the efficient way he repairs problems like leaks and water heater issues. The team demonstrates excellent customer service, maintaining a clean work environment and keeping clients informed throughout the process. They have successfully handled various tasks, including fixing water lines, disposal units, kitchen faucets, sinks, bathroom fixtures, and performing whole house repipes. Recently, a technician named Gabriel provided helpful recommendations on drain maintenance and replaced broken drain stopper bits, exceeding expectations. Overall, Total Solution Industries, Inc. is a trustworthy choice for plumbing needs.
Normally maintenance companies are just in & out but Gabriel I think his name was gave me lots of recommendations on how to keep my drains clear and also replaced a few broken drain stopper bits that I didn’t expect him to.
Ramon was an absolute delight to work with! He helped me with a leak issue and was not only professional and knowledgeable, but also incredibly friendly and respectful of my home and throughout the entire process. He arrived right on time and even gave me a heads-up before arriving, which I really appreciated it showed he valued my time and didn’t want to keep me waiting. He diagnosed the problem and had everything fixed efficiently. It’s rare to find someone who is both skilled and thoughtful but Ramon was exactly that. I highly recommend him and will definitely call him again for any future plumbing needs!
Thank you again Ramon :)
Ramon and his team did an excellent job on a whole house repipe. They were very professional and made sure they got done as quick as possible. I will definitely pass their name on.