About Rheumatology Associates of Central Florida
Rheumatology Associates of Central Florida is a medical practice that provides care for patients with autoimmune and rheumatic conditions. Patients generally appreciate the expertise and kindness of the doctors, especially highlighting Dr. Stacey Fitch, who is often described as thorough, caring, and easy to communicate with. Many reviews mention that Dr. Fitch takes the time to listen, explains everything clearly, and works with patients to manage their health effectively. Her approachable manner makes patients feel comfortable and respected. Patients also value the friendly and efficient office staff and medical assistants, who handle communication well and provide good support. One medical assistant, in particular, is praised for her exceptional care and ability to handle insurance issues and pharmacy contacts, making the experience smoother for patients. However, some concerns are noted about personnel changes and administrative issues. Longtime patients mention difficulties with billing, insurance, appointment scheduling, and communication through the website. Despite these challenges, many remain hopeful for improvements and continue to trust the doctors’ expertise. Overall, the practice is seen as a place where patients receive quality care from compassionate and knowledgeable doctors, especially Dr. Fitch and Dr. Raturi. The environment is friendly and efficient, with a strong focus on patient understanding and comfort.
I saw Dr Hasslebring last week as a new patient. She was very thorough and professional. Unfortunately the 2 stars is because of the rest of the experience. I called them twice after the visit as my pharmacy never received my prescription. After my first call, they called it in but forgot to include the daily dose information. I still don’t have my prescription a week later, despite follow ups from me and my pharmacy. In addition, I was sent home with an incorrect x-ray referral - as in for the wrong body part. I’ve left 2 messages so far on the MA voicemail for this specifically, and no response.
After waiting for 7 months for the appointment, I’m...read full review
I'm pretty new so this is based on just a few visits I visited with two different doctors and I also have had a lot of help the medical assistant Jasmine who by the way is the absolute best I mean if not for her my experience would be completely different I really really appreciate Jasmine's ability to take care of my problems to deal with dumb insurance companies and pharmacies and all the like whatever you pay Jasmine it's not enough but overall I am very happy and I'm starting to get some really good results on my care so keep up the great work
I’ve been going to Rheumatology associates for over 20 years. I love my doctors, Dr Summers And PpA I can’t remember her PA’s name, Alisha Frisby. However, I have found in the last year. They’ve gone through so many personnel changes that no one seems to know what’s going on. I’ve talked to them about my insurance issues improperly bill coding) and it feels like I go away without it resolved . I can no longer see my appointments on the website and can no longer send them messages. It does not work so I can leave a voice message, but no one gets back with me. I plan to hang in there with hopes for improvement. My Drs are the best!