Orlando Eye Center offers a pleasant and efficient experience. Patients praise the beautiful office, friendly and polite staff, and the excellent customer service. The doctors are described as kind, careful, and informative. The practice is highly recommended, with many patients noting they felt welcomed as new patients. Orlando Eye Center is considered a top-tier choice for eye care in the Orlando and Kissimmee area.
My experience as a new patient was amazing! The front desk staff and the Dr. were so sweet, funny and made me feel comfortable the whole time.
I would 100% recommend this office to anyone looking for an eye Dr. For yourself or your whole family! Affordable,honest and family owned. They make you feel like family. 10/10 on customer service. Thank you!
May 2026
5.0★★★★★
My younger sister needed her first pair of glasses and was worried about how she’d look wearing them. The assistant helping us choose frames was surprisingly patient and encouraging. By the end of the visit she was smiling instead of feeling embarrassed.
Oct 2025
4.0★★★★☆
On my 3rd or 4th visit here, I had kind of a mixed experience. Dr Lincoln is very good, very friendly and doesn't make you feel rushed at all - I like him very much. My experience with the front desk staff however, is a bit different. For one, when I said I wasn't going to be buying any glasses or contacts in the office, but just wanted a copy of the prescriptions, I was given some CLEAR attitude - she didn't like that at all. Then later, I discovered that they charged me for a co-pay when I was not due to pay one - as they had billed the entire amount to my insurance allowance. I did ultimately get refunded, but it was not without a struggle. A Claims Specialist,… read full review