About Momentum Solar - Orlando
Momentum Solar is a rapidly expanding solar company dedicated to providing excellent customer service. Founded in 2009, the company aims to help homeowners reduce their electricity costs by switching to renewable energy sources. They handle every step of the solar process, from initial consultation to installation and activation. Customers appreciate their knowledgeable and friendly representatives, such as Patrick and Melody, who offer clear presentations and answer questions thoroughly. Many customers highlight the company's good communication and attentive service, with staff like Jess being especially praised for their passion and willingness to help. Even when facing outside obstacles, Momentum Solar maintains strong communication through email and phone. The installation process is often described as nice and clean, with some customers noting that their systems produce exactly as promised and work perfectly. Overall, Momentum Solar's commitment to customer satisfaction and their expertise make them a popular choice for homeowners interested in going solar, with many customers expressing their satisfaction and looking forward to the future of solar energy for their homes.
Be careful of keeping documentation of promises they make. I had asked about my roof needing to be replaced and if they serviced the removal and replacement of the solar panels. They had offered me a one time removal and replacement, but in the midst of spring cleanings and having a child, we lost all our documentation and they would not honor the agreement unless I showed the proof.
Also I had them do our roof replacement, which in turn they also had to remove the panels, but it took two months after the roof replacement was done before they reinstalled my panels. I also had to file with the BBB to get the attention of a manager over money owed.
Hands down great communication, very attentive, and nice people throughout the company. A special thank you to Jess. She was a sweetheart and super easy to talk to. When she talks she definitely has the passion and willingness to answer every single question you may have ! Even through some obstacles (not regarding the company aka outside sources) they always maintained good communication through email and phone !
So far everything is good tomorrow is the installation. Installation is done everything looks good so far Greg Hiatt the sale rep came on the day of installation that was good 👍🏻 nice and clean installation from momentum
Update
The system is producing exactly what they said it will produce and is working perfectly