About Massey Services Pest Control
Massey Services Pest Control provides a proactive approach to pest management, emphasizing prevention rather than just control. Their technicians are recognized for their professionalism, knowledge, and friendly attitude. The company's Pest Prevention program focuses on treating the exterior of the home to eliminate conditions that attract pests, avoiding the use of indiscriminate pesticide spraying. Customers have had positive experiences, often reporting no further pest issues after the Massey team’s visits. The company's commitment to customized environmental management and excellent customer service has made it a trusted choice for effective and responsible pest control solutions. Customers have praised Massey Termite Services for their outstanding customer service. One business owner recently had concerns about services and billing, but after contacting the office, they received a quick response from a representative who was professional, attentive, and addressed all issues thoroughly. The customer appreciated the level of care and decided to continue their long-standing relationship with Massey Termite Services, as they have consistently provided excellent results over the past 25 years. Another customer highlighted the exceptional service from a technician named Nick, who is described as very professional, polite, and attentive to details. The customer appreciated Nick’s dedication and enthusiasm in solving specific pest problems they faced. Customers also mention technicians like Rico, who is always prompt and patient, listening carefully to concerns and answering questions. Additionally, Austin Zegler from Avalon Park is recognized for being helpful, friendly, and thorough, always contacting customers before visits and providing great assistance whenever pest or insect issues arise.
I would like to commend Massey Termite Services for their 5 STARS Excellent customer service. I recently had some concerns regarding services and billing. After contacting the office, I received a prompt return call from Ms. Antonieta, a representative I believe is based in the San Antonio, TX office. She was professional, attentive, and addressed my concerns thoroughly. Together, we resolved the issues and made the necessary corrections. As a business owner, I truly appreciate the level of customer service she provided. Massey Services is fortunate to have Ms. Antonieta on their team—she retained a customer who had been considering leaving.
Eddie Baez is a great addition to the Massey team. He is professional, kind, caring and knowledgeable. Eddie greeted me with a smile and the utmost respect. His clean-cut, well-dressed appearance was a great representation of the service Massey provides.